We ran a structured pilot with a live IFA firm: 10 client reviews, full compliance documentation, vulnerability screening. The result was a 20% escalation rate, £11,000 in identified Year 1 revenue, and a 2.4x return on cost.

The FCA found 17% of firms are not delivering annual reviews to clients paying ongoing fees. Section 165 data requests are already landing. If your files cannot evidence what was discussed, what changed, and what action was taken, your firm is exposed.

A 200-client firm spends £70,000 to £105,000 a year on adviser-led annual reviews that generate zero additional revenue. There is a structural fix that cuts that cost by up to £83,000 without compromising compliance.